How to Ask for Reviews
Copy-ready text, email, and in-person templates to ask customers for Google and Facebook reviews — and actually get a response.
How to ask for a review in 4 steps
- 1Ask right after a positive moment — job done, order delivered, problem solved.
- 2Make it personal and short; mention what you did for them.
- 3Send a direct link to your Google (or Facebook) review page so it's one tap.
- 4Ask once, then follow up once a few days later if they haven't responded.
Text message templates
Short and friendly — texts get the highest response rates.
Hi [Name], thanks for choosing [Business] today! If you were happy with the [service], a quick Google review would mean the world to us: [review link]. It only takes a moment — thank you!
Hey [Name]! It was great working with you. Would you mind leaving us a quick review? It really helps a small business like ours: [review link] 🙏
Hi [Name], just following up — if you have 30 seconds, we'd really appreciate a quick review of your experience with [Business]: [review link]. No worries if not!
Email templates
Better for B2B and longer relationships.
Subject: Quick favor? Hi [Name], Thank you for trusting [Business] with [project/service]. We'd be grateful if you'd share a few words about your experience — your review helps other customers find us. Leave a review here: [review link] Thank you so much, [Your name]
Subject: Would you recommend us? Hi [Name], It's been a pleasure working with you on [project]. If you've been happy with the results, a short review would genuinely help our team and other businesses considering us. It takes about a minute: [review link] With appreciation, [Your name], [Business]
In-person & receipt
For when you're face to face or handing over a receipt.
"I'm so glad you're happy with how it turned out! If you have a minute, we'd really appreciate a quick Google review — I can text you the link right now so it's easy."
Loved your visit? Scan the code or go to [review link] to leave us a quick Google review — it helps our small business more than you know. Thank you!
Stop asking one customer at a time
ReviewKit texts and emails every customer a one-tap review link right after their visit — and follows up — so your 5-star reviews come in on autopilot.
Start free →Frequently asked questions
How do I ask customers for reviews?
Ask right after a positive experience, keep the message short and personal, and include a direct link to your review page so it's one tap. Texts get the best response; email works well for B2B. Use the templates above and swap in your details.
How do I ask for Google reviews specifically?
Send customers a direct link to your Google review page (you can make one with a free review link generator), then use a short text or email like the templates above. The easier you make it, the more reviews you'll get.
Is it OK to ask customers for reviews?
Yes — asking is encouraged. What's not allowed is offering incentives in exchange for reviews, or only asking customers you think are happy ('review gating'), which violates Google and FTC policy. Ask everyone, make it easy, and let honest feedback come in.
How can I ask for reviews automatically?
Doing this by hand for every customer is the hard part. ReviewKit texts and emails each customer a one-tap Google review link right after their visit — and follows up — so your 5-star reviews come in on autopilot. Start free.